SenWin Device Options Reference

Overview

The Device Options section of the Settings page outlines key system settings that control redemption behavior, user interface appearance, and access permissions within the application.

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Print Receipt for Redemption

When enabled, a receipt is printed after every redemption. Each receipt includes:

• Amount Redeemed

• Amount Dispensed

• Timestamp

• Amount Still Owed (if applicable)

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Scanner Timeout

Defines the time (in seconds) the scanner will wait for a barcode to be scanned.

• After timeout, the scanner turns off

• The application returns to the main screen

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Service Screen Timeout

Determines how long (in minutes) any service screen remains open without user interaction.

• After timeout, the application returns to the main screen

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Max Payout

Sets the maximum dollar amount that can be dispensed in a single redemption transaction.

• Protects against fraudulent tickets

• Prevents attempts to empty the dispenser

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Cassette Empty Threshold

Defines when a cassette is considered empty based on a configurable threshold.

• Once the threshold is reached, the cassette is disabled for dispensing

• The system will attempt to use other cassettes to fulfill the redemption

⚠️ Note: While dispenses and rejects are tracked, dispenser reject data is not always reliable, and cassette fills may occasionally be entered inaccurately. The threshold prevents the dispenser from falsely reporting a jam when attempting to dispense from an empty cassette.

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Background Color

Changes the appearance of the application interface. Available themes include:

• Orange

• Green

• Blue / Teal

• Purple / Pink

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Permissions

Allows access control configuration:

• Change Admin PIN

• Add or manage Technician PINs

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Show/Hide Settings Button

A toggle option that enables or hides the settings button from the main interface.

• Useful for further securing the system in customer-facing environments