Printers: Load a Configuration File

Overview

This guide explains how to load a configuration file into a Phoenix or Reliance printer using the appropriate printer tools application. Configuration files (.phg for Phoenix or .rfg for Reliance) are used to apply predefined printer settings for specific kiosk or game applications.

Note: Configuration files are customized for specific applications. Using the wrong configuration file may cause the printer to operate incorrectly.

Requirements

• A Phoenix or Reliance printer connected to a Windows PC
• The appropriate printer tools application installed (Phoenix Tools or Reliance Tools)
• A valid configuration file (.phg for Phoenix or .rfg for Reliance)
• A USB cable connected between the printer and the PC
• The configuration file saved to the Windows desktop

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Phoenix: Load the Configuration File

Step 1 — Click Load Config

Open the Phoenix Tools application and click the Load Config button.

Step 2 — Open the Saved Configuration File

Browse to the configuration file saved on the desktop and select Open.

Step 3 — Click Save

Click Save to apply the configuration to the printer.

Step 4 — Click Close

Click Close when the configuration process is complete.

The complete process

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Reliance: Load the Configuration File

Step 1 — Click Load Config

Open the Reliance Tools application and click the Load Config button.

Browse to the configuration file saved on the desktop and select Open.

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Step 2 — Open the Saved Configuration File

Locate the configuration file you saved to the desktop and open it.

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Step 3 — Success

Click Okay to confirm the configuration was loaded to the printer.

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Completion

Once the configuration file has been saved, the printer will operate using the new settings. You can now disconnect the printer or continue with additional setup steps.