Creating Users and Adding Printers in Sentry Mobile

Creating Users

1. While signed in to the Admin account, select the Settings button.

2. Under Invite or Create User, click Create User.

3. Enter the username and password in the required fields, then click Create User.

• The credentials will be sent to the Admin account’s email address.

4. The new user will appear in the list of users at the top of the Settings menu.

5. Select the user to open User Settings, where you can:

• Assign a nickname

• Control account permissions (access rights)

• View and control any printers currently paired with the account

Adding Printers

1. While signed in to the Admin account, select the Settings button.

2. Under Printer Settings, click Pair Printer and scan the pairing QR code. The printer will then appear in the list of Paired Printers.

• In order to get a pairing code using a Phoenix printer, hold down the second button on the right side (closest to the green LED) for about 10 seconds. It will print a pairing code.
• In order to get a pairing code using a Reliance printer, hold down the black button on the back of the printer for 10 seconds. It will print a pairing code.

3. At the top of the Settings menu, select the printer icon (to the left of the list of users). This will display all currently paired printers.

4. From the list, locate the printer you want to assign. On the right side of the printer entry, click the triple dots (…) to open the options menu.

5. From the menu options, select Re-Assign.

6. Choose the desired user account from the list, then click Re-Assign to confirm.

• The printer is now assigned to the selected user account and can be used to redeem tickets.